Privacy Policy

Effective Date: 15 March 2026

1. Introduction

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

2. Interpretation and Definitions

The words with initial capital letters have meanings defined under the following conditions. The following definitions apply regardless of whether they appear in singular or plural.

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party.
  • Company: ("the Company", "We", "Us" or "Our") refers to Mothersoft Technologies, 6, A.M Jain College Staff Colony, Nanganallur, Chennai, India – 600061.
  • Cookies: Small files placed on Your device by a website, containing details of Your browsing history among its uses.
  • Country: Tamil Nadu, India
  • Device: Any device that can access the Service such as a computer, cellphone, or digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: The Website (Motherhost, https://www.motherhost.com/).
  • Service Provider: Any natural or legal person who processes the data on behalf of the Company.
  • Third-party Social Media Service: Any website or social network website through which a User can log in or create an account to use the Service.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Data Fiduciary: The entity that determines the purpose and means of processing personal data (analogous to a controller).
  • Data Processor: An entity that processes personal data on behalf of a Data Fiduciary.
  • Data Principal: The individual to whom the data relates (you, the user).

3. Cookie Policy & User Controls

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and deliver relevant content. When you visit our website, a cookie banner will appear allowing you to accept all cookies, decline non-essential cookies, or customize your preferences. You can update or withdraw your consent at any time using the cookie banner available on our site.

  • Essential Cookies: Required for core site functionality and security (e.g., Google reCAPTCHA, MaxMind GeoIP).
  • Analytics Cookies: Help us understand site usage and improve user experience (e.g., Google Tag Manager).
  • Marketing/Notification Cookies: Used to deliver relevant content and notifications (e.g., OneSignal Push Notifications).

For more details, see our Cookie Banner or contact us at privacy@motherhost.com.

Types of Data Collected
  • Personal identification information (name, email address, phone number, address, etc.)
  • Usage data (IP address, browser type, device info, pages visited, time spent, etc.)
  • Cookies and tracking technologies (see Cookies Policy)
  • Information from Third-Party Social Media Services (if you register or log in via Google, Facebook, etc.)
Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity and store certain information. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. For more information, see our Cookies Policy.

4. Use of Your Personal Data

  • To provide and maintain our Service
  • To manage Your Account and registration
  • For the performance of a contract
  • To contact You (email, phone, SMS, push notifications)
  • To provide You with news, offers, and information (unless you opt out)
  • To manage Your requests
  • For business transfers (merger, acquisition, etc.)
  • For analytics, improvement, and security of our Service
  • To comply with legal obligations and regulatory requirements
  • For other legitimate uses as permitted by law

5. Consent, Rights, and Grievance Redressal

We process your data based on your consent or as permitted by law. You have the right to:

  • Withdraw consent at any time (as easily as giving it)
  • Access your data
  • Request correction or erasure
  • Submit grievances (resolved within 90 days)

To exercise your rights or withdraw consent, contact us at privacy@motherhost.com.

6. Data Sharing & Disclosure

We do not sell your personal data. We may share your data with trusted third parties (vendors, processors, affiliates, business partners) for service provision, legal compliance, or with your explicit consent.

7. Data Security & Breach Notification

We implement industry-standard security measures (encryption, access controls, monitoring) to protect your data. In the event of a data breach, we will notify the Data Protection Board of India and affected individuals within 72 hours, as required by law.

8. Data Retention & Deletion

We retain your personal data only as long as necessary for the stated purposes or as required by law. Data is deleted when the purpose is fulfilled or upon withdrawal of consent, unless longer retention is mandated. You may request deletion at any time.

9. Data Storage Location & Transfers

All your personal data collected during registration or account creation is stored securely in our India Datacenter. Similarly, all your website files, databases, and email accounts are stored in our Indian datacenter infrastructure. We do not transfer your data outside India unless required for service provision or legal compliance, and in such cases, we ensure adequate controls and security for all transfers.

10. Children’s Data

We do not knowingly collect data from children under 18. Parental consent is required for processing data of minors. If you believe a child has provided us data, please contact us for prompt removal.

11. Disclosure of Your Personal Data

  • Business Transactions: If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.
  • Law Enforcement: We may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.
  • Other Legal Requirements: To comply with a legal obligation, protect rights, prevent wrongdoing, or protect users/public.

12. Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect Your Personal Data, but cannot guarantee its absolute security.

13. Links to Other Websites

Our Service may contain links to other websites not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

14. Changes to This Policy

We may update this Privacy Policy as laws or our practices change. Updates will be posted on this page with a revised effective date. We will notify You of any changes by posting the new Privacy Policy on this page and, where appropriate, via email or prominent notice.

15. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, You can contact us by email: support@motherhost.com or privacy@motherhost.com.