The Motherhost Affiliate Program lets you earn a commission when you refer new customers to Motherhost. This policy sets out the terms of the program. By joining, you agree to this policy and to our Terms of Service and Privacy Policy. If you don't agree, please don't join the program.

1. Joining the Program

  • Anyone with a Motherhost login can join. Log in at my.motherhost.com, click Affiliates in the top menu, and click Become an Affiliate.
  • Your affiliate account belongs to you personally, not to a company account you own or have access to. Your earnings, referrals and withdrawals are visible only to you.
  • You'll get a unique referral code and referral link, shown under Your referral link on the Affiliates page.
  • We may refuse or cancel any affiliate membership at our discretion.

2. How Referrals Work

  • Share your referral link. You can also add ?ref=YOURCODE to any motherhost.com link.
  • When someone opens your link, we remember your referral code in their browser for 30 days.
  • The referral is recorded when that person creates a new Motherhost account within those 30 days, on the same browser.
  • The first referral link counts. If the person already has a referral code stored from another affiliate's link, it isn't replaced.
  • Referrals count only for new customers. Existing customers, and accounts created before they clicked your link, can't become your referrals.
  • You can't refer yourself. Accounts that you own, or that are created to earn commission on your own purchases, aren't eligible.

3. Commission

3.1 How much you earn

You earn a percentage of your referred customer's first paid invoice. The standard commission rate is 10%. Your current rate is shown on your Affiliates page.

  • Commission is a one-time payment per referred customer. Renewals, later orders, upgrades and add-ons don't earn more commission.
  • Commission is calculated on the price of the items on the invoice, excluding GST and other taxes.
  • Some products, and domain registrations, may have their own commission rate, which may be lower, higher or zero. Software licenses, such as Plesk, SmarterMail and other control panel or software licenses, don't earn commission.
  • We may agree a different rate with individual affiliates in writing.
  • Commission is earned in the currency the customer paid in.

3.2 Pending and available commission

  • A new commission is Pending for 15 days after the customer's payment. This protects against refunds and fraud.
  • After 15 days, it becomes Available and you can withdraw it.
  • You can see every commission, with its status and date, under Commission History on your Affiliates page.

3.3 Reversals

A commission is reversed, and deducted from your balance, if:

  • the referred customer's payment is refunded, in full or in part
  • the payment is reversed through a chargeback or turns out to be fraudulent
  • the order or referral breaches this policy
  • the commission was credited in error

If a reversed commission has already been withdrawn, your affiliate balance may become negative. We'll deduct it from your future commissions, or ask you to repay it.

4. Withdrawals

  • You can withdraw from your Available balance. Each withdrawal must be at least the minimum withdrawal amount, currently ₹500.
  • To withdraw, go to Affiliates → Request a Withdrawal, enter the amount, and choose a Payout method:
    • UPI: enter your UPI ID.
    • Bank transfer: enter the account holder name, account number, IFSC code and bank name.
    • Wallet credit: credit the amount to the Motherhost Wallet of an account you own, to pay for your own Motherhost services.
  • Our team reviews each request and makes the payout. You can follow it under Withdrawal History.
  • Check your payout details carefully. We aren't responsible for payments sent to incorrect details that you entered. Payments returned because of incorrect details are credited back to your affiliate balance.
  • You're responsible for any taxes on your commission, and for any charges your bank or payment provider makes for receiving the payment. We may deduct tax at source (TDS) where the law requires.
  • Wallet credit can be used only toward Motherhost invoices and can't be converted to cash.

5. Promotion Rules

You must promote Motherhost honestly and lawfully. You must not:

  • send spam or unsolicited messages by email, SMS, WhatsApp, social media or any other channel
  • use incentivized traffic: cash back, rewards or other payments for clicks, sign-ups or purchases
  • use paid-to-click, paid-to-read, traffic exchanges, pop-ups, pop-unders, purchased traffic, or similar methods
  • use cookie stuffing, or set the referral cookie without the user knowingly clicking your link, for example with hidden iframes or pixels
  • bid on "Motherhost", our other brand names, or misspellings of them in search engine or social media ads, or use them in your domain names, page titles or ad copy
  • send paid search ads, or a domain you've registered, straight to our website through your referral link or a redirect
  • copy our website, or pretend to be Motherhost or our staff
  • make false or misleading claims about our prices, products, offers or support
  • promote us on websites with adult, illegal, hateful or pirated content
  • target customers who sign up only to cancel, or use any method that brings fraudulent or very short-term customers

Make sure your links work. Commission isn't paid for referrals lost because of links you edited, masked or broke.

6. Your Relationship with Us

  • You're an independent affiliate. You're not our employee, agent or partner, and you can't make promises or sign agreements on our behalf.
  • Every referred customer must have their own Motherhost account, with their own contact and payment details. Affiliates can't buy or manage services on behalf of referred customers to earn commission. If you want to provide services to your own clients, use delegate access or the appropriate plans.

7. Suspension and Termination

  • We may suspend or close any affiliate account at any time if we believe it breaches this policy, involves fraud or misleading advertising, or harms Motherhost or our customers. In that case, pending and available commissions may be forfeited.
  • You can leave the program at any time by removing your links and asking us to deactivate your affiliate account at support@motherhost.com. You can still withdraw any Available balance of at least the minimum withdrawal amount.
  • We keep affiliate records, such as commissions and payouts, for as long as accounting and tax law require.

8. Changes to This Policy

We may change this policy, including commission rates, the clearing period and the minimum withdrawal amount. We'll post the updated policy on this page with a new "Last updated" date, and notify active affiliates of significant changes. Commissions already credited keep the rate and terms in force when they were credited. If you continue in the program after a change, you accept the updated policy.

9. Contact

For questions about the affiliate program, email support@motherhost.com.