Help Topics

The iPhone and iPad supports IMAP. IMAP will allow you to retrieve emails and folders from SmarterMail and leave the

If you are receiving an error similar to this when sending email using Outlook: “The message could not be sent

Login to your Gmail Account.In the top lefthand corner, open the Settings cog and choose Settings.Click Accounts and Import.Click “Add a POP3 mail

POP is a protocol used to retrieve email messages from an Internet email server. Generally, when you use POP it

For messages, users should set up an account within Outlook using either IMAP or POP3. IMAP is a protocol that

Your email account includes 250 SMTP relays per mailbox, per day. Each address listed in the CC and BCC fields

The following limitations apply to webmail Email accounts: Incoming Mail Size — There is a 30MB limit per email message you

With POP3, your mail is saved in a mailbox on the remote server until you check your mail.  When you

To solive this issue you have to install the AjaxControlToolkit on your server http://www.asp.net/ajaxlibrary/download.ashx Server Error in ‘/’ Application. Could not

If you’re looking for a way to configure FileZilla, you’re in the right place. Keep on scrolling and learn how

Adding Mail Accounts To create an e-mail address: If you are subscribed to several hosting packages and have access to

To resolve this below issue Recompiled your application and depoloy it again Could not load file or assembly ‘App_Code’ or

Please note that to follow the below procedure to enable the Auto-Reply: 1.Login to the plesk control panel.2.Click on the

Please note that you need to use the below procedure for creating the customer account for the domains which is

Restoring Backups You can restore data from backup files kept in Panel’s repository on the server, a custom FTP repository, and

  On Windows servers, you can set them up to run at certain times by creating a schedule task (which

Temporary URL The temporary URL is used when your domain name is not working. Your actual URL can be found

For messages, users should set up an account within Outlook using either IMAP or POP3. IMAP is a protocol that

When thinking of building an online presence for your business, registering a domain name is the foremost step. A domain

The skeleton directory ( Skeleton Directory: A directory that defines what files and subdirectories new accounts will have by default. When the account

IMAP is a protocol that keeps all messages and folders on the server. In addition, IMAP idle is an optional

Learn how to configure your WordPress to send messages via SMTP By default, WordPress uses the PHP Mail function to

Backing Up and Restoring Databases You can back up a database in the following ways: Export a database dump in

Backing Up Data Depending on your needs, Panel can perform two types of backup: Hosting account configuration. Such backups have

Create Rewrite Rule Open the Web.config file (located in the same directory as the WordPress files). If you do not have a

You’ll need to login to your admin area, navigate to Setup > General Setting > Security > Proxy IP Header

If your domain name is registered with Godaddy, use the following instructions to update its nameservers depending how you use

Please note that to follow the below procedure to enable the Auto-Reply: 1.Login to the plesk control panel.2.Click on the

Please note that you need to use the below procedure for creating the customer account for the domains which is

Restoring Backups You can restore data from backup files kept in Panel’s repository on the server, a custom FTP repository, and

  On Windows servers, you can set them up to run at certain times by creating a schedule task (which

Temporary URL The temporary URL is used when your domain name is not working. Your actual URL can be found

A domain with the status “REDEMPTION PERIOD” or “PENDING DELETE RESTORABLE”  has been expired for some time and was not

You can use the instructions below to transfer a domain name from your current registrar to us. If you don’t

When you enable Google Workspace, your email is hosted at Google. However, you can still use any mail client you

Transfer your account to a reseller To transfer the management of your account, your reseller needs a transfer token. The

Your email account includes 250 SMTP relays per mailbox, per day. Each address listed in the CC and BCC fields

The following limitations apply to webmail Email accounts: Incoming Mail Size — There is a 30MB limit per email message you

Step 1 : Goto Subscriptions  Step 2 : Click the Add Subscription Button. Step 3 : Click .NET site A website running

Now we can request a certificate for our website: Go to Websites & Domains and find your website. Find the Let’s Encrypt menu item

SSL support for your site is enabled: Go to the Hosting Settings for your domain. Look for the Security section. Make sure the box

Adding FTP Accounts If you are working on your website together with someone else or host subdomains for other users,

Exporting and Importing Database Dumps A database dump is a file containing a database structure and content. You can use

We allow up to 200 simultaneous connections per MySQL user.

Creating Databases To create a new database on a hosting account: If you are subscribed to several hosting packages and

Creating Database User Accounts If you collaborate with other people on managing a website and wish to give them access

Procedure for change the customer contact information: 1.Login to your plesk control panel2.Click on customer3.Click on the corresponding customer.4.Click on

Please follow the below procdure for database quota change for particular domain : 1.Login to your plesk control panel2.Click on

Creating Databases You can create and remove databases in Websites & Domains > Databases. You can create a database by specifying its name.

Symptoms Plesk is running on Windows 2008. When you try to upload a file with a large size, Plesk Panel

Please note that you can follow the below procedure to forward the domain domain1.com to domain2.com 1> Login to your

Please note that to follow the below procedure to enable the Auto-Reply: 1.Login to the plesk control panel.2.Click on the

How to move a database to the different database server within Plesk on Motherhost Server? Log into Plesk Navigate to

Please note that you need to use the below procedure for creating the customer account for the domains which is

Importing Databases To import an existing database: If you are subscribed to several hosting packages and have access to several

Restoring Backups You can restore data from backup files kept in Panel’s repository on the server, a custom FTP repository, and

  On Windows servers, you can set them up to run at certain times by creating a schedule task (which

Temporary URL The temporary URL is used when your domain name is not working. Your actual URL can be found

Clone Git Repository You can create a Git repository that will be a clone of a remote repository. Go to Websites&Domains and

Your email account includes 250 SMTP relays per mailbox, per day. Each address listed in the CC and BCC fields

The following limitations apply to webmail Email accounts: Incoming Mail Size — There is a 30MB limit per email message you

Now we can request a certificate for our website: Go to Websites & Domains and find your website. Find the Let’s Encrypt menu item

SSL support for your site is enabled: Go to the Hosting Settings for your domain. Look for the Security section. Make sure the box

Adding FTP Accounts If you are working on your website together with someone else or host subdomains for other users,

Exporting and Importing Database Dumps A database dump is a file containing a database structure and content. You can use

We allow up to 200 simultaneous connections per MySQL user.

Our Plesk shared hosting accounts offer WebMatrix “publish profiles,” so you can easily publish your website. To Download Your WebMatrix Publish Profile

Creating Databases To create a new database on a hosting account: If you are subscribed to several hosting packages and

Creating Database User Accounts If you collaborate with other people on managing a website and wish to give them access

Procedure for change the customer contact information: 1.Login to your plesk control panel2.Click on customer3.Click on the corresponding customer.4.Click on

Please follow the below procdure for database quota change for particular domain : 1.Login to your plesk control panel2.Click on

Creating Databases You can create and remove databases in Websites & Domains > Databases. You can create a database by specifying its name.

Symptoms Plesk is running on Windows 2008. When you try to upload a file with a large size, Plesk Panel

Please note that you can follow the below procedure to forward the domain domain1.com to domain2.com 1> Login to your

try check with your asp.net version enable properly in plesk To configure ASP.NET Settings for a site:

Please note that to follow the below procedure to enable the Auto-Reply: 1.Login to the plesk control panel.2.Click on the

How to move a database to the different database server within Plesk on Motherhost Server? Log into Plesk Navigate to

Please note that you need to use the below procedure for creating the customer account for the domains which is

Importing Databases To import an existing database: If you are subscribed to several hosting packages and have access to several

Default Ports: Server: Authentication: Port: Host Address SMTP Server (Outgoing Messages) Non-Encrypted AUTH 25 (or 587) yourdomain.com   Secure (TLS)

Restoring Backups You can restore data from backup files kept in Panel’s repository on the server, a custom FTP repository, and

We allow up to 100 simultaneous connections per MS SQL user. MS SQL Server limits you to 1024 columns per

  On Windows servers, you can set them up to run at certain times by creating a schedule task (which

Temporary URL The temporary URL is used when your domain name is not working. Your actual URL can be found

Clone Git Repository You can create a Git repository that will be a clone of a remote repository. Go to Websites&Domains and

Generating a Certificate Signing Request (CSR) using OpenSSL (Apache & mod_ssl, NGINX) A CSR is a file containing your certificate

This guide will walk you through the steps to create a Certificate Signing Request, (CSR for short.) SSL certificates are

This is a case of general security. At a minimum do the following steps: Delete the file you found in

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