These documents set out the terms for using Motherhost's website, client area and services. They apply to all Motherhost customers.
Policies
- Terms of Service: the main agreement for using Motherhost, covering your account, billing, acceptable use and our responsibilities.
- Privacy Policy: what personal data we collect, how we use and protect it, and your privacy rights.
- Refund Policy: which services can be refunded, the refund windows, and how refunds are paid.
- Cancellation Policy: how to cancel services and domains, when cancellations take effect, and what happens to your data.
- Hosting Service Backup Policy: how often hosting accounts are backed up and how to request a backup.
- Affiliate Policy: the terms of the Motherhost Affiliate Program.
Domain Agreements
- Domain Registration Agreement: the agreement between you and us for registering, renewing, transferring and managing domain names, with the conditions each registry requires.
- Customer Agreement for Domain Names: an extension to the customer agreement for domain registration products.
- Domain Name Deletion and Auto-Renewal Policy
- ICANN Registrants' Benefits and Responsibilities, which apply to generic domains (gTLDs), and ICANN's Registrant Educational Materials.
Other Agreements
Questions
For questions about any of these documents, email support@motherhost.com. For privacy requests, email privacy@motherhost.com.