Your profile holds the details we use for your invoices, your domain registrations and contacting you. Keep it accurate. Domain registries require correct registrant details, and out-of-date details can lead to a domain being suspended.
Open your profile
- Log in at my.motherhost.com.
- Click your profile icon at the top right, then click My Profile.
The profile menu has these sections:
| Section | What it's for |
|---|---|
| Your Profile | Your name, email, phone, personal address and account currency |
| eKYC Verification | Identity verification, required for .IN and .Bharat domains |
| Security | Password, two-factor authentication and recent logins |
| Billing Details | The company name, GSTIN and address shown on your invoices |
| Notification Preferences | Which emails and messages you receive |
| User Management | Delegates who can access your account |
| Email History | Emails we've sent to your account |
| Delete Account | Close your account |
Some sections are only shown to the account owner.
Change your name
- Under Your Profile, edit First name and Last name.
- Click Save changes.
Your name is also used as the registrant contact on your domains, for both existing and future registrations.
Name locked? Once your eKYC verification is complete, your name and address are locked, because they must match your verified identity. To change them, click Start re-KYC and verify again.
Change your email address
Your email address can't be changed from your account. Email support@motherhost.com from your current registered email address, and tell us the new address you'd like to use.
Change your phone number
Under Your Profile, find Phone and click Change number, or Add phone number if none is saved. We send a code by SMS to confirm the new number. See Change my verification phone number for full steps.
Update your address
There are two addresses, used for different things:
- Your Address (under Your Profile) is your personal address. It's used as the registrant contact for your domains. Edit Address, City, state, Pincode/Zipcode and country, then click Save changes.
- Billing Details is the address shown on your invoices. Click Billing Details, edit Company name (optional), GSTIN (optional) and the address fields, then click Save changes.
Need GST invoices? Add your company name and GSTIN under Billing Details before you pay. They'll appear on your tax invoices from then on.
Choose your account currency
Under Account Currency, choose the currency your invoices, quotes and services are billed in, then click Save.
Choose carefully. You can change the currency only before your first invoice, transaction, service or domain. After that, it's locked permanently.
Choose your notifications
Click Notification Preferences to choose which emails (general, invoice, support, product, domain and affiliate) and which other channels (WhatsApp, calls, SMS, website monitoring) you receive. See Your choices about data we collect.
Related articles
- Mandatory eKYC for .IN and .Bharat Domains
- Change my Motherhost account password
- Invite a delegate to access my Motherhost account
Need help now? Email support@motherhost.com.